Careers

Description
Purpose of Position:
The Assistant Store Manager will assist the Store Manager in day-to-day store operations, enhancing the customer experience, meeting sales and profitability goals and assisting in managing staff effectively.
Essential Duties and Responsibilities:

• Carry out strategies to raise our customer pool, expand store traffic and optimize profitability
• Assist with meeting sales goals by training, motivating, mentoring and providing feedback to sales staff
• Ensure high level of customer satisfaction through excellent service
• Assist with store administration and ensure compliance with policies and procedures
• Maintain and review inventory, labor, department and store sales reports as directed by management
• Assist with oversight and audits of cycle counts and price changes
• Review and sign off on gun log paperwork and keep store compliant with all ATF regulations
• Assist with opening and closing procedures per company standards
• Assist the Store Manager with Pro-Form, Spiff and ExpertVoice programs
• Hire, train, coach and develop the Sales Associates, conduct personnel performance appraisals to assess training needs and build career paths, and administer disciplinary action as necessary
• Enter and maintain Sales Associate schedules in time and attendance system and back up payroll functions in the Store Manager’s absence, following company guidelines
• Assist the Store Manager with store events, hours, and employment opportunities on the Company website
• Assist the Store Manager with the sales training program, ensuring that all employees receive the required training on a semi-annual basis
• Supervise merchandising of entire store while maintaining company standards. Ensure that the entire store is clean, faced, and straight at all times
• Work closely with buying staff to recognize sales trends and customer needs
• Work with the Facility Manager to maintain the appearance and functionality of the inside and outside of building and grounds, approve and manage all wildlife mounts displayed in the store
• Address all issues that arise from staff or customers (complaints, grievances etc.)
• All other duties as assigned

Requirements
Qualifications:

• Experience as a retail leader
• Leadership skills and business orientation
• Customer management skills
• Strong organizational skills
• Good verbal and written communication and interpersonal skills

Education/Experience:

• Associate’s degree in Business Administration or related field preferred
• A minimum of 2 years of experience as a retail leader required, preferably in the outdoor industry

Travel Requirements:
This position does not require travel.

Sportsman’s Warehouse is an Equal Opportunity Employer.