Skip to content Skip to navigation menu

Warehouse Problem Resolution Associate

Distribution Center, UT




Details

ID: 6672
Posted: 08/13/2019
Expires: 08/31/2019
Department: D.C.

Shift Info

Type: Full-time
Shift(s): Varies
Hours: Varies

Wage Info

Wage/Salary:Hourly
Wage/Hourly: Other

Description

Purpose of Position:

The Problem Resolution Associate ensures accuracy and integrity of orders and packing lists, researches problem orders, and communicates findings to vendors.

 

Essential Duties and Responsibilities:

  • Follow direction/instruction of senior management and leads
  • Research surplus, shortages, and incorrect shipments
  • Communicate problems to buyers and vendors via email and phone
  • Maintain accurate tracking and reporting to management
  • Follow up with buyers and vendors to clear stored problem freight
  • Ensure receipt of corrected purchase orders
  • Provide support and teamwork with other departments as needed
  • Palletize and prepare freight to be sent back to the vendor
  • Accurately receive all inbound product in assigned work area using RF device
  • Unload trailers manually and/or with provided equipment
  • Sort and count product to verify quantities match the packing list
  • Organize and manage paperwork for each order processed
  • Problem resolution
  • Re-counting and cycle counts as needed
  • Maintain a clean and safe work environment
  • All other duties as assigned

 

Qualifications:

  • Must be familiar with Microsoft Word, Excel, and HighJump software
  • Good communication skills
  • Strong problem-solving abilities
  • Desire to learn order selector and reach truck equipment
  • Ability to use RF devices
  • Basic math skills
  • Physical ability to repetitively lift 50lbs on a regular basis

 

Education/Experience:

  • High School Diploma or Equivalent

Certificates, Licenses, Registrations:

None

 

Supervisory Responsibilities:

None

 

Work Environment/Physical Demands:

The work environment characteristics and physical demands described are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

 

  • This position is considered active. While performing the duties of this job, the employee is regularly required to stand, sit, talk, hear, and use hands and fingers to operate a computer and telephone keyboard reach, and stoop/kneel to handle computer and warehouse equipment
  • The employee may be required to lift up to 50 pounds at any given time.  The employee may be required to constantly lift, carry, push, pull, or otherwise move objects, including the human body. Involves walking or standing for long periods of time
  • Specific vision abilities required by this job include near acuity at 20 inches or less due to computer and RF device work
  • While performing the duties of this job, the employee will experience a loud noise level (i.e. forklifts, semi-trucks, pallet jacks, conveyor belts, moving boxes, etc.).  The work environment is loud at times, dusty at times, and the indoor temperature fluctuates by season
  • The employee will operate and/or work near motorized handling equipment such as forklifts, order pickers, reach trucks, electric pallet jacks, conveyor controls, pallet turn tables, elevated dock doors, etc.

 

Travel Requirements:

This position does not require travel.

 

 

Sportsman’s Warehouse is an Equal Opportunity Employer.


Requirements

Qualifications:

  • Must be familiar with Microsoft Word, Excel, and HighJump software
  • Good communication skills
  • Strong problem-solving abilities
  • Desire to learn order selector and reach truck equipment
  • Ability to use RF devices
  • Basic math skills
  • Physical ability to repetitively lift 50lbs on a regular basis

 

Education/Experience:

  • High School Diploma or Equivalent

Certificates, Licenses, Registrations:

None

 

Supervisory Responsibilities:

None

 

Work Environment/Physical Demands:

The work environment characteristics and physical demands described are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

 

  • This position is considered active. While performing the duties of this job, the employee is regularly required to stand, sit, talk, hear, and use hands and fingers to operate a computer and telephone keyboard reach, and stoop/kneel to handle computer and warehouse equipment
  • The employee may be required to lift up to 50 pounds at any given time.  The employee may be required to constantly lift, carry, push, pull, or otherwise move objects, including the human body. Involves walking or standing for long periods of time
  • Specific vision abilities required by this job include near acuity at 20 inches or less due to computer and RF device work
  • While performing the duties of this job, the employee will experience a loud noise level (i.e. forklifts, semi-trucks, pallet jacks, conveyor belts, moving boxes, etc.).  The work environment is loud at times, dusty at times, and the indoor temperature fluctuates by season
  • The employee will operate and/or work near motorized handling equipment such as forklifts, order pickers, reach trucks, electric pallet jacks, conveyor controls, pallet turn tables, elevated dock doors, etc.
  •  

Travel Requirements:

This position does not require travel.

 

Sportsman’s Warehouse is an Equal Opportunity Employer.




E.O.E.

Sportsman's Warehouse is proud to be an Equal Employment Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.