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Gunsmith Counter Technician

Gunsmith (SLC), UT


ID: 12871
Posted: 02/08/2021
Expires: 03/08/2021

Shift Info

Type: Full-time
Shift(s): Varies
Hours: Varies

Wage Info

Wage/Hourly: Other


Purpose of Position:

The Gunsmith Counter Tech will provide services including review, evaluation and consultation with customers and Gunsmiths on work performed.


Essential Duties and Responsibilities:

  • Assist customers in person and through email, social media, and phone call regarding services
  • Operate the service counter and assist walk-in customers and deliveries
  • Maintain records of firearms waiting for service, in service, and ready for return to customer
  • Assist Gunsmith Service Manager to ensure compliance with all State and Federal (ATF) regulations
  • May assist in low-level servicing of firearms, including cleaning, mounting optics, Cerakoting and laser engraving
  • Conduct and assist in firearm and product inventories at the Gunsmithing center
  • Ensure all services are priced appropriately and parts/labor are paid for in accordance with company processes
  • Order parts and tooling as required for customers and Gunsmith Center facilities
  • Attend functions to support the business as needed, such as gun shows, and educational seminars
  • Pack and ensure shipment of customer firearms to final destination
  • Ensure that the entire department is clean, faced, and straight at all times
  • All other duties as assigned



  • Strong attention to detail and an eye for perfection in work
  • A thorough technical understanding of a wide range of firearms as well as common repairs and modifications
  • Great customer service, communication, and organizational skills. The ability to work closely with customers and co-workers is also required
  • Ability to learns skills from the Gunsmith II – Service Manager
  • Ability to maintain quality and time standards
  • Basic computer skills and the ability to reply to emails and navigate social media efficiently


  • High School diploma or equivalent preferred
  • A minimum of 6 months experience in customer facing Gunsmith environment preferred

Travel Requirements:

This position does not require travel.


Sportsman’s Warehouse is an Equal Opportunity Employer.


Sportsman's Warehouse is proud to be an Equal Employment Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.