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Customer Service Associate

Fairfield, CA


ID: 3223
Posted: 06/19/2018
Expires: 01/01/2020
Department: Front End

Shift Info

Type: FT/PT
Shift(s): Varies
Hours: Varies

Wage Info

Wage/Hourly: Other


Purpose of Position
To provide customer service to customers both in-store as well as on the phone.

Duties and Responsibilities:
• Provide the very best in customer service
• Accurately ring merchandise through the register, ensuring that all tenders balance at the end of the shift
• Provide customer service regarding returns
• Accurately issue fish and game licenses
• Ring in A/R sales, and take A/R payments and tax exempt sales
• Complete customer phone orders
• Maintain appearance of Front End, i.e. clean, stock, and face merchandise


Required Skills:
Good verbal and written communication is required as well as good math skills and problem solving skills.

Education and Training:
A high school diploma or high school equivalency diploma are recommended. A working knowledge of Tomax POS system and Cisco Phone system would be beneficial.

Physical Requirements:
This position involves a variety of physical activities including: talking, hearing, and repetitive motions. Visual acuity is required for completing work on computer.

Travel Requirements:
This position does not require travel.

Sportsman's Warehouse is an Equal Opportunity Employer.


Sportsman's Warehouse is proud to be an Equal Employment Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.